Initial Check-up and Diagnostics

Initial on-site visit and Professional inspection and analysis of the problem which will be incorporated into repair price not included, all performed within an hour!.

 A recommendation of installing the 24/7 backup/restore service is highly recommended on all service plans.

Note: Plans should be made at the initial request for services for your computer to be removed from your location and your choice to utilize a service loaner as will be the case on any new computer/client that has never used these services before.

[Remote connection software may be installed (at no charge) in order to complete optimizing of system remotely if the system has been diagnosed as not requiring further bench work.]

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Virus Scan, Clean and Update  [Remote]

Performed remotely, this service includes connecting to your computer, diagnostics of your system, scanning and cleaning of spyware/malware and viruses that can be removed through the remote services.

A recommendation of installing the 24/7 backup/restore service is highly recommended on all service plans.

 [Note: some viruses require system to be run in safe mode which requires the system to be working in an 'off-line' mode which would result in your computer requiring bench service work but this would be determined during the scanning and cleaning services performed remotely.]

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Damage Report

A specially detailed written damage report, designed for pre insurance company claims, which is fully refundable by most insurance companies.

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Wireless Networking Installation

Initial setup and installation of a wireless network (2 computers), Encrypt and secure your wireless network set up your shared components and internet connection. A recommendation of installing the 24/7 backup/restore service is highly recommended on all service plans.

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Various Onsite Duties including One-on-One Training

This includes pretty much anything to do with your computer that you would like connected or explained as in one-on-one training

A recommendation of installing the 24/7 backup/restore service is highly recommended on all service plans.

You have questions? Training and such tasks as Pocket PC/Palm device installations, scanner/printer/fax machine installations, as required.

[ 'tweaking and optimizing' of your system will be done as part of this service time.]

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DATA RESCUE

Recover your personal lost or damaged files, transfer and backup files from a damaged source up to a CD or DVD based on the amount of data to be recovered.

A recommendation of installing the 24/7 backup/restore service is highly recommended on all service plans.

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(not all files may be recoverable)
 

SMALL BUSINESS SERVICES  Best Deal!

(PC or Laptop) Now your small business or home computer can have its own scheduled tech support .

This includes 24/7 backup/restore capabilities so long as you have internet connectivity.

Contact for more information on multiple computer/networks

 [full price and quote is subject to a service level agreement.]

The Fine Print:

• Additional equipment for repair or replacement is not included in above costs.

• Small Business service contract is based on a one year/12 month commitment

• all pricing is negotiable and can be changed without notice on this website, please ask if you have any questions!